The repairs were done in great time !
The staff are very friendly, nice to work with and very knowledgeable about what are doing. Could have picked a better place to go to have work done on my car. Thank you
When my old Jetta developed tranny trouble I was also sad because I had enjoyed what I thought was a friendly and respectful relationship with the folks at the little car hospital. I bought a used Lexus and figured that I'd have to drive to Vancouver to have it serviced. I got a follow up call from Bob's LCH and they said that their mechanics could also work on the hybrid. They were able to get me right in when my Lexus started flashing a kind of cryptic message about 'oil maintenance required' and I couldn't find that terminology in the owner's manual. This fine little car is sufficiently different from any other car I've ever owned that I didn't want to ruin anything in it. The staff assured me that the issue was simply that by the car's own timetable it was time for a new oil filter. They also ran free multipoint check on the car's systems, in case this vehicle previously unknown to them might have other issues I should be aware of. Now I know. I'm glad to be back doing business with Bob;s Little Car Hospital.
They replaced a part in January that failed again in August, but they took ownership of the problem and fixed without cost to us. Great to work with.
My 21 year old Dodge Intrepid has never run better since I have owned it. Many problems solved.
Angela said the business was timely, convenient, and got the job done.
Honest, professional, fast and affordable! Highly recommend this team!
Thanks for your honest and friendly service over many years. Top Repair Shop.
Dean said excellent, expedient and knowledgeable service.
I love that this is a locally owned small business, they’re honest and friendly. I will continue to go back for all my car needs.