The people at Bob's Lil' Car Hospital make it 'the place of choice' for all my car care needs. In the twenty years I have been going to them, I have never been disappointed or upset with any aspect of their business. The receptionists are pleasant and thorough in assessing each situation, and take the time to explain, in detail, any questions I may have. The mechanics are top notch professionals who complete the work in a timely, trustworthy and accurate manner. Finally, I never leave feeling like I have been overcharged for work provided. I highly recommend Bob's for anyone needing a car care family. Sincerely, Krista Mead