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Kelso Auto Repair

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Tue - Fri: 7:30 AM - 6:00 PM
5

As always, the team at Bob’s were very communicative with me about the work that needed to be done on my truck, and they were able to sneak my truck into the schedule earlier so that I wouldn’t be without a vehicle for so long! It was SO appreciated!! Always professional, always kind, and always very reasonably priced for the quality work that they do. Thanks Bob and Team!!

4

Did a good job , finished the job much quicker than quoted. Crew is informative and friendly.

5

I'm always happy to deal with this team at Bob's LCH. Booking appointments is always easy and fast, the mechanics are professional and thorough, and their customer service is exceptional!

1

The car came out in worse shape than when it went in for almost $800! I opened the hood when I got home and the battery terminal weren’t even tight after they installed a starter and did a full checkup. The car wouldn’t idle after delivery and low and behold there is a TCM relearn that has to be done whenever battery is reconnected. What kind of shop does this and feels good about taking our, customers, money. Would have given negative stars if possible.

5

When I couldn't figure out why my van wouldn't start they figured it out and got it fixed quick. It just took me a while to pick it up. They told me about other issues that will need to be addressed at another time.

5

Good at explaining.

5

Barbara is the best and she knows her stuff. Every question immediate answers ,she is very knowledgeable, and every question has an immediate response, everyone has great customer relations I appreciate everyone there. The bad is the cost but I know the cost ' is what it is'.

5

Another good experience.

5

It can happen, not everything goes according to plan. The important thing is the response. Lil Car was once again thoughtful and worked very hard to do a job well and on time even when things did not go according to plan. Thank you everyone for your great work.

5

I have always been pleased with Bob's Lil Car Hospital. They explain the issue so I can understand, and the price is always just right. My car and I appreciate the great service.

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