Our Satisfied Customers

Kelso Auto Repair

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Tue - Fri: 7:30 AM - 6:00 PM
5

Everyone was kind and informative. They got me in quickly and did the work in a timely manner. I was very pleased.

5

I had an unexpected car emergency this past weekend while on a long drive to Portland with my two young children. My car started making an incredibly loud noise, forcing me to pull over and call for a tow. The tow truck brought us to Bob's Lil Car Hospital, and I couldn’t have been more relieved to find such a warm and welcoming place. From the moment we arrived, the staff at Bob's Lil Car Hospital went above and beyond to help us. I was exhausted and stranded, but their kindness and efficiency made a stressful situation much more manageable. They not only checked out the car promptly but also offered snacks to my kids and told us about a nearby park we could visit while we waited. Although they didn’t find anything specific causing the issue (they suspected a rock might have been lodged in the rotor), their reassurance and swift attention made all the difference. I can’t express enough how grateful I am for their exceptional service. The team at Bob's Lil Car Hospital turned what could have been a very stressful experience into a much more pleasant one. If you ever find yourself in need of car repair or just some honest advice, I highly recommend them. Their genuine care, professionalism, and generosity are truly unmatched. Thank you, Bob's Lil Car Hospital, for everything!

5

Always gots the information I need.

5

I had a tire issue on my way down from Seattle to Portland. Stopped by Bob’s because it was by the gas station. While they didn’t have my tire size in stock they went out of their way to check neighboring stores for a tire and also put on my spare for no extra cost! Very nice people who work there, would stop by again.

5

Top notch customer service: they kept me involved every step of the way!

5

5

This place is top notch.

4

I took my truck here because of a cranking no start issue. We’d spent months trying to track down the issue but couldn’t. They diagnosed the same issues that we already tried and it didn’t work. After a few weeks I decided to get my truck back because they haven’t been able to figure it out either. I ended up paying them $300+ for no results. When I went to get my truck, I couldn’t open the driver’s door. They’d broken it. I know this sounds all bad. But the staff was great and easy to work with. They were very understanding and provided us with everything that we asked for. (Except fixing the truck) They allowed us to put the replaced part back into the truck to see if it was a bad part we ordered. My dad had taken his Jeep here at the same time and it was fixed quickly without issues. I would recommend bringing a vehicle here 100%. My truck is just a special kind of issue. They tried.

5

Great shop. Communicated well throughout the process and quick turnaround on getting the work completed. I’ll be back.

5

Bob’s Lil Car Hospital is fair and fabulous. They found and fixed our problem quickly and are so kind.BMW i3 electric car no longer has any problems!

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