Top notch customer service: they kept me involved every step of the way!
This place is top notch.
I took my truck here because of a cranking no start issue. We’d spent months trying to track down the issue but couldn’t. They diagnosed the same issues that we already tried and it didn’t work. After a few weeks I decided to get my truck back because they haven’t been able to figure it out either. I ended up paying them $300+ for no results. When I went to get my truck, I couldn’t open the driver’s door. They’d broken it. I know this sounds all bad. But the staff was great and easy to work with. They were very understanding and provided us with everything that we asked for. (Except fixing the truck) They allowed us to put the replaced part back into the truck to see if it was a bad part we ordered. My dad had taken his Jeep here at the same time and it was fixed quickly without issues. I would recommend bringing a vehicle here 100%. My truck is just a special kind of issue. They tried.
Great shop. Communicated well throughout the process and quick turnaround on getting the work completed. I’ll be back.
Bob’s Lil Car Hospital is fair and fabulous. They found and fixed our problem quickly and are so kind.BMW i3 electric car no longer has any problems!
Very kind staff. Lady who works the desk is fun to talk with. They are always available to answer the phone quickly and answer questions. They did amazing work on my car, but they are highly priced. I would say though if you can afford it that it's worth the $$. They did a very thorough assessment on my car to find the problem and made in depth notes along with pictures of every area of my car and anything that needs done with urgency level. The online profiles they make makes it easy. They also are contracted with DCYF for families with open cases( child protective services) and accept vouchers for car repairs from case workers. The process for the voucher to become approved and be ready and available can take up to a few weeks.
Customer service was great! Communication was awesome! Got my car up and running in a timely manner even though they were very busy. Will be using them again in the future!
Great service! I only go to bonfire both my cars now. Fast and efficient. Friendly service.